Emergency Response & Security Operations Specialist – 24/7 Operations

Job Description

  • Main point of contact for the client for notification of emergency situations.
  • Acting on all reports of serious incidents and situations requiring emergency response support, ensuring further notification in accordance with established plans.
  • Providing remote support to employees during business travel, following up Journey Management Plans (JMP) and Travel Communication Plans.
  • Conducting real-time threat monitoring from open sources and initiating actions as needed.
  • Receive and act on reports of serious incidents, including further notification and mobilization of the client’s emergency response organization.
  • Collect, analyze, and disseminate data from open-source information systems to support stakeholders in understanding and mitigating threats and risks.
  • Transform collected data into written and actionable reports.
  • Maintain situational awareness of the global threat landscape and proactively inform stakeholders in a timely manner about identified threats.
  • Stay updated and seek information on the evolving threat picture.
  • Support POB count during incidents and business travel in high-threat countries.
  • Collaborate with the client’s emergency organization by monitoring, responding and executing tasks in the client’s corporate crisis management tool.
  • Conduct notification and mass communication to employees in case of serious incidents.
  • Notify and collaborate with Petroleum Industry Security Alert System (PISAS) when required.
  • The position implies 24/7 shift work, including weekend, evening and night shifts.

Qualification Requirements

  • Degree-level education preferred, preferably in emergency response, crisis management or a security-related discipline.
  • Experience from relevant positions within operations, security, emergency response and/or military (OSINT).
  • Have a good understanding of security and emergency preparedness.
  • Excellent IT and digital skills.
  • Prior knowledge of CIM (Crisis Management tool) is considered an advantage.
  • Fluency in Norwegian and English, written and oral, is essential.
  • Knowledge of the client’s national and international role and presence is considered an advantage.
  • Team player, however able to operate individually.
  • Problem-solving skills and creativity.
  • Ability to handle stress in demanding emergency situations.
  • Proactive and pragmatic, with strong analytical, problem-solving and communication skills.
  • 24/7 duty roster, including evening, night and weekend shifts.
  • Able to work alone during night shifts and weekend shifts.

    Duration:30.09.2026-30.04.2027

 

We offer:

  • Permanent or project-based employment with competitive terms and conditions
  • Career opportunities with leading companies within energy, industry, technology, infrastructure, and construction
  • A wide range of challenging projects – both nationally and internationally
  • Exclusive access to MDE’s strong project and client portfolio through established framework agreements
  • Close and continuous follow-up before, during, and after assignments by experienced recruitment and operations teams
  • Structured onboarding and support related to mobilization, visa processes, and practical arrangements when required
  • Opportunities to build your professional network and develop your expertise through varied assignments and long-term career planning
  • Home–work–home travel discount agreements and other attractive employee benefits
  • Consultant events bringing MDE consultants together across disciplines and projects – focusing on networking, knowledge sharing, and social interaction

     

About MDE


When the right people connect, we create value.

MDE Group is a global recruitment company, specializing in finding and placing the greatest talents worldwide. MDE currently consists of 12 companies that offer consulting, staffing, recruitment services as well as offshore personnel. With our unique knowledge of both the local and the international market, we will connect employees and companies, so they both find exactly what they are looking for. MDE aims to contribute to people developing and to ensure that our customers achieve great value from our services. We first succeed when both clients and our candidates reach their goals, together.

Our mission is to deliver relevant expertise. The right person with the right competence, at the right place and time. So simple, yet so difficult!

Operator Response&Support Center

Arbeidsgiver:

MDE Stavanger

Nettside: https://mde-group.com
Linkedin: link
Facebook: link
Arbeidsplass: Norge, Stavanger
Tiltredelse:
Søknadsfrist: ASAP
Tittel: Operator Response&Support Center
Sektor: Privat
Omfang: Prosjekt
Antall stillinger: 2

Søk på stillingen her

Lauritz Amundsen

Senior Recruiter

lauritz.amundsen@mde-group.com

+4748241034